Court, municipal, and license clerks perform clerical duties for courts of law, municipalities, or governmental licensing agencies and bureaus. May prepare docket of cases to be called; secure information for judges and court; prepare draft agendas or bylaws for town or city council; answer official correspondence; keep fiscal records and accounts; issue licenses or permits; and record data, administer tests, or collect fees.
Evaluate information on applications to verify completeness and accuracy and to determine whether applicants are qualified to obtain desired licenses.
Verify the authenticity of documents, such as foreign identification or immigration documents.
Record and edit the minutes of meetings and distribute to appropriate officials or staff members.
Question applicants to obtain required information, such as name, address, or age, and record data on prescribed forms.
Issue public notification of all official activities or meetings.
Record and maintain all vital and fiscal records and accounts.
Answer questions or provide advice to the public regarding licensing policies, procedures, or regulations.
Prepare meeting agendas or packets of related information.
Prepare and issue orders of the court, such as probation orders, release documentation, sentencing information, or summonses.
Prepare ordinances, resolutions, or proclamations so that they can be executed, recorded, archived, or distributed.
Code information on license applications for entry into computers.
Record case dispositions, court orders, or arrangements made for payment of court fees.
Perform budgeting duties, such as assisting in budget preparation, expenditure review, or budget administration.
Perform record checks on past or current licensees, as required by investigations.
Prepare documents recording the outcomes of court proceedings.
Examine legal documents submitted to courts for adherence to laws or court procedures.
Perform general office duties, such as taking or transcribing dictation, typing or proofreading correspondence, distributing or filing official forms, or scheduling appointments.
Perform administrative tasks, such as answering telephone calls, filing court documents, or maintaining office supplies or equipment.
Respond to requests for information from the public, other municipalities, state officials, or state and federal legislative offices.
Search files and contact witnesses, attorneys, or litigants to obtain information for the court.
Coordinate or maintain office tracking systems for correspondence or follow-up actions.
Answer inquiries from the general public regarding judicial procedures, court appearances, trial dates, adjournments, outstanding warrants, summonses, subpoenas, witness fees, or payment of fines.
Train other workers or coordinate their work, as necessary.
Instruct parties about timing of court appearances.
Research information in the municipal archives upon request of public officials or private citizens.
Perform contract administration duties, assisting with bid openings or the awarding of contracts.
Participate in the administration of municipal elections, such as preparation or distribution of ballots, appointment or training of election officers, or tabulation or certification of results.
Issue various permits and licenses, such as marriage, fishing, hunting, and dog licenses, and collect appropriate fees.
Plan or direct the maintenance, filing, safekeeping, or computerization of all municipal documents.
Prepare dockets or calendars of cases to be called.
Work Context
Face-to-Face Discussions —
Contact With Others —
Telephone —
Importance of Being Exact or Accurate —
Electronic Mail —
Deal With External Customers —
Importance of Repeating Same Tasks —
Time Pressure —
Spend Time Sitting —
Work With Work Group or Team —
Structured versus Unstructured Work —
Letters and Memos —
Indoors, Environmentally Controlled —
Deal With Unpleasant or Angry People —
Freedom to Make Decisions —
Impact of Decisions on Co-workers or Company Results —
Frequency of Decision Making —
Spend Time Making Repetitive Motions —
Frequency of Conflict Situations —
Physical Proximity —
Coordinate or Lead Others —
Spend Time Using Your Hands to Handle, Control, or Feel Objects, Tools, or Controls —
Interacting With Computers — Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information.
Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
Performing for or Working Directly with the Public — Performing for people or dealing directly with the public. This includes serving customers in restaurants and stores, and receiving clients or guests.
Processing Information — Compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
Documenting/Recording Information — Entering, transcribing, recording, storing, or maintaining information in written or electronic/magnetic form.
Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
Performing Administrative Activities — Performing day-to-day administrative tasks such as maintaining information files and processing paperwork.
Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Communicating with Persons Outside Organization — Communicating with people outside the organization, representing the organization to customers, the public, government, and other external sources. This information can be exchanged in person, in writing, or by telephone or e-mail.
Updating and Using Relevant Knowledge — Keeping up-to-date technically and applying new knowledge to your job.
Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
Organizing, Planning, and Prioritizing Work — Developing specific goals and plans to prioritize, organize, and accomplish your work.
Identifying Objects, Actions, and Events — Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events.
Analyzing Data or Information — Identifying the underlying principles, reasons, or facts of information by breaking down information or data into separate parts.
Monitor Processes, Materials, or Surroundings — Monitoring and reviewing information from materials, events, or the environment, to detect or assess problems.
Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
Interpreting the Meaning of Information for Others — Translating or explaining what information means and how it can be used.
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Law and Government
Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
Adjusting actions in relation to others' actions.
Time Management
Managing one's own time and the time of others.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Monitoring
Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Social Perceptiveness
Being aware of others' reactions and understanding why they react as they do.
The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
The ability to read and understand information and ideas presented in writing.
Oral Comprehension
The ability to listen to and understand information and ideas presented through spoken words and sentences.
Written Expression
The ability to communicate information and ideas in writing so others will understand.
Speech Recognition
The ability to identify and understand the speech of another person.
Near Vision
The ability to see details at close range (within a few feet of the observer).
Speech Clarity
The ability to speak clearly so others can understand you.
Information Ordering
The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).
Deductive Reasoning
The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
